Privacy policy
Viconus, UAB
Last updated: 24 August 2026
1. Who is responsible for your personal data?
This Privacy Policy explains how Viconus, UAB, company code 304875568, with its registered office at Laisvės pr. 3, LT-04215 Vilnius, Lithuania (hereinafter referred to as VICONUS or the Company), collects and processes personal data.
VICONUS is the data controller responsible for the processing of your personal data.
If you have any questions about how we process your personal data or wish to exercise your rights, you can contact us using the details below:
Email: info@viconus.lt
Phone: +370 611 28 746
Address: Laisvės pr. 3, LT-04215 Vilnius, Lithuania
This Privacy Policy applies to visitors to the viconus.lt website, individuals who contact VICONUS regarding its services, existing and prospective clients, partners, suppliers and their representatives.
2. What personal data do we process?
The personal data we process depends on how you interact with VICONUS. We may process:
- your first and last name;
- email address;
- telephone number;
- company name and, where applicable, your job title or position;
- information about your project and the services you are interested in;
- the content of your enquiries and correspondence with us;
- information relating to contractual and business relationships;
- technical information relating to your use of our website, such as your IP address, browser, device, visit and security information, where such information is collected;
- information collected through cookies and similar technologies, where your consent is required under applicable law.
Please do not provide more personal data through our contact form or other communication channels than is necessary for us to deal with your enquiry or manage our cooperation with you.
3. Why do we process your personal data and on what legal basis?
Enquiries and project discussions
When you contact VICONUS through our contact form, by email, telephone or through another communication channel, we may process your name, contact details, company information, information about your project, the services you are interested in and the content of your message.
We process this information in order to respond to your enquiry, understand your project and requirements, suggest possible next steps, prepare a proposal and, where relevant, take steps prior to entering into a contract.
The legal basis for this processing is taking steps at your request prior to entering into a contract where you are personally the prospective contracting party and/or VICONUS’ legitimate interest in responding to enquiries, maintaining business relationships and managing communications with representatives of legal entities.
Entering into and performing contracts
If you become a client, partner, supplier or representative of any such organisation, we may process contact, professional, contractual and other information necessary to enter into and perform a contract, administer projects, communicate with project participants, manage payments, fulfil contractual obligations and address matters relating to the relevant contract or project.
Where you are personally a party to the contract, we process your personal data to the extent necessary to perform that contract or to take steps at your request prior to entering into it. Where you act on behalf of a legal entity as its representative or contact person, we may process your personal data on the basis of VICONUS’ legitimate interest in properly managing contractual and business relationships. Personal data may also be processed where necessary for VICONUS to comply with its legal obligations.
Compliance with legal and accounting obligations
VICONUS is required to process certain personal data in order to comply with accounting, tax, record-keeping and other obligations imposed by applicable law.
In such cases, the legal basis for processing is compliance with a legal obligation to which VICONUS is subject.
Protection of legitimate interests and legal claims
Where necessary, we may process personal data in order to establish, exercise or defend legal claims, resolve disputes, protect the rights and property of VICONUS, ensure the security of our information systems and website, and prevent misuse or other unlawful activity.
In such cases, we process personal data on the basis of VICONUS’ legitimate interest in protecting its rights, property, systems and legitimate business interests or, where applicable, in order to comply with legal obligations.
4. Contact form
Our website contact form may ask you to provide:
- first and last name;
- email address;
- telephone number;
- company name;
- brief information about your project and the service you are interested in.
We use this information to assess your enquiry, contact you and, where relevant, discuss potential cooperation.
If certain fields in the contact form are marked as mandatory, failure to provide the required information may mean that we are unable to properly assess your enquiry or contact you. Any optional information is provided at your discretion.
5. Direct marketing
VICONUS may use the business contact details of legal entities and the professional contact details of their representatives for the purpose of presenting its services and establishing business relationships with prospective clients, in accordance with applicable direct marketing requirements.
Where direct marketing communications involve the professional contact details of an identifiable individual, the processing of such personal data may, where permitted by applicable law, be based on VICONUS’ legitimate interest in conducting and developing business-to-business communications. The individual has the right to object at any time to the processing of their personal data for direct marketing purposes.
Where direct marketing communications are sent to a legal entity in accordance with applicable law, the recipient is provided with a clear, free and easy means of opting out of receiving further such communications.
If you ask us to stop sending direct marketing communications or object to the processing of your personal data for direct marketing purposes, such communications will cease. VICONUS may retain information about your opt-out for as long as necessary to ensure that you are not added to direct marketing communications again.
6. Where do we obtain your personal data?
We generally obtain personal data directly from you when you complete our contact form, send us an email, call us, enquire about VICONUS services, participate in a project, cooperate with VICONUS, enter into or perform a contract, or communicate with us in a professional or business context.
In the course of a business relationship, we may also receive your professional contact details from the organisation you represent, project partners, public registers or lawfully available public professional sources.
Where we obtain personal data from a source other than directly from you, we provide information about the processing of that data in accordance with the requirements and time limits established by applicable law, where such an obligation applies.
7. Who may receive your personal data?
VICONUS may engage service providers that assist us in operating our business. Depending on the circumstances, personal data may be disclosed to:
- website hosting, website administration and IT service providers;
- email, cloud, document storage and collaboration service providers;
- accounting service providers;
- legal advisers, auditors and other professional consultants;
- project partners, contractors or other project participants, where necessary for the performance of a project;
- public authorities, courts, law enforcement bodies or other entities where disclosure is required by applicable law or is necessary to protect the rights and legitimate interests of VICONUS.
Third-party services may also be used for certain website functions, including Google Maps, Google Analytics, Google Tag Manager and links to or integrations with LinkedIn, where applicable.
VICONUS provides its data processors only with the personal data necessary for them to provide the relevant services and requires them to ensure an appropriate level of protection for personal data.
8. Transfers of personal data outside the European Economic Area
Some of the technology and service providers used by VICONUS may operate outside the European Economic Area (EEA).
Where the use of a particular service involves the transfer of personal data outside the EEA, VICONUS ensures that such transfers are made only where a valid legal basis exists under applicable data protection law and appropriate safeguards are in place.
Depending on the relevant service provider and the circumstances of the transfer, such safeguards may include an adequacy decision adopted by the European Commission, Standard Contractual Clauses approved by the European Commission or another legally recognised data transfer mechanism.
Further information about the transfer mechanism applicable in a particular case and, where applicable, the relevant safeguards or how to obtain a copy of them may be obtained by contacting us at info@viconus.lt.
9. Google Maps and LinkedIn
The VICONUS website uses Google Maps and may provide links to LinkedIn content or the VICONUS LinkedIn account.
When you use Google Maps or interact with third-party content, the relevant service providers may receive technical information such as your IP address, browser and device information, as well as information about your interaction with the relevant content. If you follow a link to LinkedIn, LinkedIn’s own privacy and technology-use terms will also apply.
Where these third-party services use cookies or other tracking technologies that are not strictly necessary for the operation of the website, such technologies are activated only after obtaining the visitor’s consent, where required by applicable law.
Further information about the technologies used and how you can manage your preferences is available through the website’s cookie settings.
10. Cookies and similar technologies
Strictly necessary cookies
Strictly necessary cookies are required for our website to function properly, ensure its security and provide its essential features.
Separate consent is not required for such cookies where they are necessary to provide a service requested by the user or to ensure the proper operation of the website.
Non-essential cookies
Analytics, marketing and other cookies and similar tracking technologies that are not strictly necessary for the operation of the website are used only after obtaining the visitor’s prior consent, where such consent is required under applicable law.
Our cookie management tool allows visitors to accept or reject non-essential cookies, select individual cookie categories and change their preferences or withdraw their consent at any time.
It must be as easy to withdraw consent as it is to give it.
| Category / Tool | Aprašymas |
|---|---|
| Strictly necessary website cookies | Used to ensure the proper functioning, security and essential features of the website. |
| Google Maps | Used to display maps and location information. |
| Used to provide LinkedIn-related content or links to the VICONUS LinkedIn account. | |
| Google Analytics | Used to analyse website traffic and usage statistics. |
| Google Tag Manager | Used for the technical management of website tags; where applicable, non-essential tags managed through it are activated in accordance with the visitor's cookie preferences. |
Specific information about the cookies and other tracking technologies used, including their purpose, provider and retention period, is available in the website’s cookie settings or in a separate cookie notice.
11. How long do we retain your personal data?
We retain personal data only for as long as necessary for the purposes for which it was collected or for as long as required by applicable law.
When determining appropriate retention periods, we take into account the purpose of processing, the duration of contractual or business relationships, statutory record-retention requirements, limitation periods for potential legal claims and the need to protect VICONUS’ legitimate interests.
Enquiries and pre-contractual communications. Personal data is retained for as long as necessary to manage your enquiry, pursue potential cooperation and protect VICONUS’ legitimate interests. If no cooperation is established and there is no other legal basis for retaining the data, it will be deleted once it is no longer required.
Contractual and project-related data. Personal data is retained for the duration of the relevant contract or project. After its completion, data may continue to be retained for as long as necessary to comply with applicable statutory record-retention requirements, applicable limitation periods for potential legal claims and other legitimate retention purposes.
Accounting and financial records. Personal data contained in accounting and financial documents is retained for the period required by applicable law.
Direct marketing data. Personal data is retained for as long as necessary to carry out lawful direct marketing activities. If you ask us to stop sending direct marketing communications or object to such processing, the communications will cease. Information about your opt-out may be retained for as long as necessary to ensure that you are not added to direct marketing communications again.
Cookies and similar technologies. Retention periods depend on the specific cookie or technology used and are specified in the website’s cookie settings.
Once the applicable retention period expires or the purpose for retaining the personal data no longer applies, the data will be deleted or anonymised unless applicable law permits or requires us to retain it for a longer period.
12. How do we protect your personal data?
VICONUS implements appropriate technical and organisational measures designed to protect personal data against unauthorised access, unlawful disclosure, alteration, loss, destruction or other unlawful processing.
Access to personal data is limited to employees and service providers who require such access in order to perform their duties or provide services to VICONUS.
13. Your rights
Depending on the circumstances and subject to the conditions set out in the General Data Protection Regulation (GDPR), you have the right to:
- receive information about how your personal data is processed;
- obtain access to the personal data VICONUS holds about you;
- request the correction of inaccurate or incomplete personal data;
- request the deletion of your personal data where the applicable legal requirements are met;
- request restriction of the processing of your personal data;
- object to the processing of your personal data where the processing is based on legitimate interests;
- object at any time to the use of your personal data for direct marketing purposes;
- where applicable, receive personal data you have provided to us in a structured, commonly used and machine-readable format and transmit that data to another data controller;
- withdraw your consent at any time where processing is based on your consent.
The withdrawal of consent does not affect the lawfulness of any processing carried out on the basis of consent before it was withdrawn.
14. How can you exercise your rights?
If you wish to exercise any of your rights or obtain further information about how we process your personal data, please contact us at info@viconus.lt.
Where necessary to protect your personal data against unauthorised disclosure, we may ask you to provide information that allows us to verify your identity.
We will respond to your request in accordance with the requirements and time limits established by the GDPR and other applicable legislation.
15. Right to lodge a complaint
If you believe that VICONUS has processed your personal data improperly, we encourage you to contact us first at info@viconus.lt so that we can review and address your concerns.
You also have the right to lodge a complaint with the competent data protection supervisory authority. In Lithuania, the competent authority is:
State Data Protection Inspectorate (VDAI)
Address: L. Sapiegos g. 17, LT-10312 Vilnius, Lithuania
Website: vdai.lrv.lt
16. Automated decision-making
VICONUS does not make decisions based solely on automated processing of personal data collected through the website where such decisions would produce legal effects concerning you or similarly significantly affect you.
17. Changes to this Privacy Policy
VICONUS may update this Privacy Policy from time to time to reflect changes in applicable legislation, our business activities, the website or the technologies we use.
The current version of this Privacy Policy will always be available on the viconus.lt website. The date on which it was last updated is stated at the top of this Policy.
Viconus, UAB
Laisvės pr. 3, LT-04215 Vilnius, Lithuania
info@viconus.lt
+370 611 28 746